Our Compliance

Client Money Protection

Where we handle our clients, tenants or landlords money, we always do with honesty and integrity and in accordance with our strict policies and procedures.

You can rest assured that we are fully approved members of the UK Association of Letting Agents (UKALA) and are UKALA CMP Certified.

Redress Scheme Membership

We very much hope you don't have any reasons to make a complaint about us or our services, as we always strive to give the best possible service to our clients!

However, if something does happen that gives you cause to complain or provide us with feedback, you can view our complaints policy here.

In the unlikely event that we don't deal with your complaint to your satisfaction, you have the right to take the matter up with our Independent Property Redress Scheme, and we've provided their details below for you.

Website:

https://www.theprs.co.uk/consumer

Telephone:

0333 321 9418

Our Membership Number:

PRS045515